State Farm® Insurance Agent Renee' Martin
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Janie Ann Jones
April 29, 2025
5
out of
5
rating by Janie Ann Jones
"They are amazing!!! They help you in any way they can with your insurance needs."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Dr. Daniel Hoskins
April 14, 2025
5
out of
5
rating by Dr. Daniel Hoskins
"My extended family has been with Renee Martin State Farm for a long time, and they have always been terrific! The have walked with us through several tough things over the years; my dad's home had a bad lightening strike, my son had a catastrophic car accident, our house has been hit by high winds and hail. Over and over the people at Renee Martin have been gracious, caring and professional. I could not possibly ask for anything more from an insurance agency."
We responded:
"Thank you so very much for the 5 star review! It has been an honor to take care of you and your families insurance needs over the years and we appreciate your faithfulness to our agency even when rates have risen out of our control. We hope to continue to provide all of your insurance needs. Please let us know if there is anything that we can help you with in the future."
James Foster
April 14, 2025
5
out of
5
rating by James Foster
"Always very gracious and helpful. I couldn’t ask for a better insurance agency to handle all my insurance needs."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Cindy Adams
April 11, 2025
3
out of
5
rating by Cindy Adams
"I love my local agent. The entire office is very helpful and professional. I don't like state farm increasing my rate every time it's due even without any claim or ticket."
We responded:
"Thank you for taking the time to leave us a review. Your feedback is important to us as we continually work to improve our services. If there is anything specific that didn’t meet your expectations, please let us know. We are dedicated to providing the best possible insurance experience and would love the opportunity to address any concerns you may have and deliver 5-star service."
Sherri Wilder
April 11, 2025
5
out of
5
rating by Sherri Wilder
"Everyone there is very nice and understanding 😊 they have been helping me out for like 4 years roughly. Highly recommend giving them a chance!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs and appreciate your business! "
Star Ann Stout Prewitt
April 11, 2025
5
out of
5
rating by Star Ann Stout Prewitt
"I have been dealing with Hail damage to me and my fiancés vehicles and total loss department and I swear if it wasn’t for my local office girls Lesley and Destiny I probably would have lost my mind. Thank you both so much for talking with me and discussing my options and reaching out to the people we need to be in contact with when needed! I’ll forever be thankful for y’all!!! These girls need a raise or a spa day or maybe both because I know I have been stressing them over our claims."
We responded:
"Thank you Star for your positive feedback on Lesley and Destiny! They are rock stars here in the office and I know personally that they hold it an honor to be there when you need us! We appreciate you allowing us to take care of your insurance needs and look forward to helping in any way we can in the future!"
Tammy Linderman
April 11, 2025
5
out of
5
rating by Tammy Linderman
"Renee Martin office has always been excellent to me and my family. There team has always been professional and understanding. Always willing and ready to help in anyway possible exceeding in my expectations. Renee goes beyond her call of duty to provide excellent services. I can not say enough great things about this company and staff. Leslie and Hayley are exceptional employees. I love working with these staff members and office."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs and we appreciate you. If there is anything else we can do to help, please let us know!"
Evan Lovell
April 2, 2025
5
out of
5
rating by Evan Lovell
"Destiny was an awesome help! Called and got my new truck insured in under 5 minutes awesome customer service and do a great job! Thanks State Farm"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us and that Destiny met your expectations; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Cassie Miller
March 24, 2025
5
out of
5
rating by Cassie Miller
"Great office to do business with. They are always very friendly, professional, call you by name and are ready to help! Always going above and beyond and would recommend anyone to them!!"
We responded:
"Thank you much Ms. Cassie for the vote of confidence in our office! We appreciate you and will be here when you need us!"
Brandy Linderman
March 24, 2025
5
out of
5
rating by Brandy Linderman
"Really good people"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Aaron Keller
March 21, 2025
5
out of
5
rating by Aaron Keller
"Great people to work with on insurance. Always helpful and getting the issue resolved."
We responded:
"Thank you Aaron for the 5 star vote of confidence! We appreciate you and hope to always be here when you need us! "
Lorey Henderson
March 13, 2025
5
out of
5
rating by Lorey Henderson
"Lesley provided great customer service and really helped with explaining the insurance policies."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Tammy Moser
January 31, 2025
5
out of
5
rating by Tammy Moser
"This is the best agency around. Destiny always takes such good care of our account. Love them all."
We responded:
"Thank you so very much Tammy ! Destiny is a 5 star for sure! We appreciate your continued business and trust in our agency to be there for you when you need us! "
Lindsey
October 25, 2024
5
out of
5
rating by Lindsey
"Wonderful service! Super friendly and efficient with their work!"
We responded:
"Thank you for the 5 star review! We hope to always provide exceptional service any time you need us! "
Ash
September 6, 2024
1
out of
5
rating by Ash
"Mary Martin is not forthcoming about policy options. She tried to tell me a trauma story to scare me into purchasing a higher tier of insurance. Does not offer to explain all the buyers available options nor various discounts. She will automatically sign you up at the highest tier and not ask you about what you are looking for. My insurance has gone from $65/month to $127/month in 3 years. I have had zero wrecks/claims. I went in to adjust the amount of coverage I had after paying off my vehicle and the monthly cost was suppose to decrease but yet again has increased. What sells me is transparency, not gaslighting. I do not suggest Mary Martin."
We responded:
"Ashley, I am sorry that you were not happy with our office's attempt to educate you concerning real life experiences and that you chose not to take the discounts suggested . My office has never and will never automatically place any coverages on a customer that has not been first discussed and authorized. After 48 years of taking care of our customers needs I would never do anything I didn't first explain or be asked to do. As with all insurance companies today, all rates have increased which is beyond our control. I would love to discuss this with you in person to see if there is anything that we can do to assist you. Thank you, Renee' Martin This was posted last year in November. Not sure why it is showing 9/6/24."
Mrs. Rodriguez
August 22, 2024
5
out of
5
rating by Mrs. Rodriguez
"Thank you so much Jeannie and all the others who helped me!! These people are wonderful and so kind. Great, professional, and helpful! Best state farm in the area!"
We responded:
"Thank you so very much Ms. Rodriguez. We are so glad that Jeanni could help you and that you felt her genuine care for your needs. Please let us know if there is anything we can assist you with in the future."
Jason Hammons
June 7, 2024
5
out of
5
rating by Jason Hammons
"I had the pleasure of working with Renee recently and it was a great experience. Give her a shot at your business!"
We responded:
"Thank you so very much for the great review!! We appreciate you taking the time! We hope to always provide you the personal services you deserve! Thank you for trusting us to provide your insurance needs. "
ErinWalters Music
April 16, 2024
5
out of
5
rating by ErinWalters Music
"Recently, we had a leak and it ruined our kitchen floor. Renee' Martin Insurance Agency Inc has provided an INCREDIBLE experience with this claim, and I could not be more satisfied!! They have followed up periodically, made sure I received my check, and provided top notch customer service! HIGHLY recommend!!!"
We responded:
"Thank you so very much for your confidence in our office. We appreciate you sharing and giving us a 5 star. We hope to always be there for all of your insurance needs. Thank you again!"
Lisa Walker
March 21, 2024
5
out of
5
rating by Lisa Walker
"The service I’ve had at Renee Martin’s office was so appreciative. The service I received from her office staff was amazing! Thanks again"
We responded:
"Thank you Lisa for your confidence in our office! We really enjoy taking care of all of our customers needs and appreciate you taking the time to give us a great review! Always let us know how we can help you and referrals are always a blessing!"
Vincent Provenzano
January 31, 2024
1
out of
5
rating by Vincent Provenzano
"Found out my current State Farm office is no longer local and that important to me. Called Renee’s agency and expressed the importance of a local agent. I have 2 properties and 5 vehicles and asked for a call from Renee. Renee called my current agent, told him my concerns without my permission and she never called me. I’m moving all of my business away from State Farm. That was not her place."
We responded:
"I appreciate your concerns and want to express my apologies for the process that we have been asked to follow when a customer of another agent makes contact about transferring . It was a professional and ethical curtesy to let the agent have an opportunity to try to save the customer from leaving if possible. "
Bobby “Nothing special here” Anderson Jr
January 3, 2024
5
out of
5
rating by Bobby “Nothing special here” Anderson Jr
"Am n the process of switching from another state farm office to Renee Martin's office. Too much high turnover at the previous one I'm at now. Been there for close to 25yrs but over the past yr or so, everytime I call or go n there is someone new. I do no tht things happen but I am used to the old way it used to b tht when I call or go n, they no my name and hve me pulled up n the system or no my voice. It's just a preference of mine."
We responded:
"Thank you for your 5 star review! "
Beth Lindquist
October 30, 2023
5
out of
5
rating by Beth Lindquist
"We live in Cabot and stay with Renee Martin."
We responded:
"Thank you so very much Ms. Beth! We love and appreciate you and are so thankful for the vote of confidence in our team continuing to service your insurance needs even with the move! As always, please contact us with anything that we can help you with!"
hope2bme00
August 7, 2023
5
out of
5
rating by hope2bme00
"The ladies at Renee Martin’s State Farm Insurance Agency are the best!! Whatever questions or issues we have arise with our policies, they are always on top of it. They are always so pleasant to talk to and be around!!"
We responded:
"Thank you so very much for the 5 star review!!! We appreciate you letting us take care of your insurance needs and we promise to always provide you the best service in town!"
Hope Sharp
August 7, 2023
5
out of
5
rating by Hope Sharp
"The ladies at this office are always so welcoming and have the best customer service!"
We responded:
"Thank you Ms. Hope for your confidence in our office! We appreciate you giving us a 5 star review! "
Nathan Linderman
August 7, 2023
5
out of
5
rating by Nathan Linderman
"Great customer service!"
We responded:
"Thak you Nathan for rating us a 5 star! We appreciate your confidence in our office to provide you insurance needs and we will always strive to provide you with the best customer service around!"