State Farm® Insurance Agent Renee' Martin
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Ash
September 6, 2024
1
out of
5
rating by Ash
"Mary Martin is not forthcoming about policy options. She tried to tell me a trauma story to scare me into purchasing a higher tier of insurance. Does not offer to explain all the buyers available options nor various discounts. She will automatically sign you up at the highest tier and not ask you about what you are looking for. My insurance has gone from $65/month to $127/month in 3 years. I have had zero wrecks/claims. I went in to adjust the amount of coverage I had after paying off my vehicle and the monthly cost was suppose to decrease but yet again has increased. What sells me is transparency, not gaslighting. I do not suggest Mary Martin."
We responded:
"Ashley, I am sorry that you were not happy with our office's attempt to educate you concerning real life experiences and that you chose not to take the discounts suggested . My office has never and will never automatically place any coverages on a customer that has not been first discussed and authorized. After 48 years of taking care of our customers needs I would never do anything I didn't first explain or be asked to do. As with all insurance companies today, all rates have increased which is beyond our control. I would love to discuss this with you in person to see if there is anything that we can do to assist you. Thank you, Renee' Martin This was posted last year in November. Not sure why it is showing 9/6/24."
Mrs. Rodriguez
August 22, 2024
5
out of
5
rating by Mrs. Rodriguez
"Thank you so much Jeannie and all the others who helped me!! These people are wonderful and so kind. Great, professional, and helpful! Best state farm in the area!"
We responded:
"Thank you so very much Ms. Rodriguez. We are so glad that Jeanni could help you and that you felt her genuine care for your needs. Please let us know if there is anything we can assist you with in the future."
Jason Hammons
June 7, 2024
5
out of
5
rating by Jason Hammons
"I had the pleasure of working with Renee recently and it was a great experience. Give her a shot at your business!"
We responded:
"Thank you so very much for the great review!! We appreciate you taking the time! We hope to always provide you the personal services you deserve! Thank you for trusting us to provide your insurance needs. "
ErinWalters Music
April 16, 2024
5
out of
5
rating by ErinWalters Music
"Recently, we had a leak and it ruined our kitchen floor. Renee' Martin Insurance Agency Inc has provided an INCREDIBLE experience with this claim, and I could not be more satisfied!! They have followed up periodically, made sure I received my check, and provided top notch customer service! HIGHLY recommend!!!"
We responded:
"Thank you so very much for your confidence in our office. We appreciate you sharing and giving us a 5 star. We hope to always be there for all of your insurance needs. Thank you again!"
Lisa Walker
March 21, 2024
5
out of
5
rating by Lisa Walker
"The service I’ve had at Renee Martin’s office was so appreciative. The service I received from her office staff was amazing! Thanks again"
We responded:
"Thank you Lisa for your confidence in our office! We really enjoy taking care of all of our customers needs and appreciate you taking the time to give us a great review! Always let us know how we can help you and referrals are always a blessing!"
Vincent Provenzano
January 31, 2024
1
out of
5
rating by Vincent Provenzano
"Found out my current State Farm office is no longer local and that important to me. Called Renee’s agency and expressed the importance of a local agent. I have 2 properties and 5 vehicles and asked for a call from Renee. Renee called my current agent, told him my concerns without my permission and she never called me. I’m moving all of my business away from State Farm. That was not her place."
We responded:
"I appreciate your concerns and want to express my apologies for the process that we have been asked to follow when a customer of another agent makes contact about transferring . It was a professional and ethical curtesy to let the agent have an opportunity to try to save the customer from leaving if possible. "
Bobby “Nothing special here” Anderson Jr
January 3, 2024
5
out of
5
rating by Bobby “Nothing special here” Anderson Jr
"Am n the process of switching from another state farm office to Renee Martin's office. Too much high turnover at the previous one I'm at now. Been there for close to 25yrs but over the past yr or so, everytime I call or go n there is someone new. I do no tht things happen but I am used to the old way it used to b tht when I call or go n, they no my name and hve me pulled up n the system or no my voice. It's just a preference of mine."
We responded:
"Thank you for your 5 star review! "
Beth Lindquist
October 30, 2023
5
out of
5
rating by Beth Lindquist
"We live in Cabot and stay with Renee Martin."
We responded:
"Thank you so very much Ms. Beth! We love and appreciate you and are so thankful for the vote of confidence in our team continuing to service your insurance needs even with the move! As always, please contact us with anything that we can help you with!"
hope2bme00
August 7, 2023
5
out of
5
rating by hope2bme00
"The ladies at Renee Martin’s State Farm Insurance Agency are the best!! Whatever questions or issues we have arise with our policies, they are always on top of it. They are always so pleasant to talk to and be around!!"
We responded:
"Thank you so very much for the 5 star review!!! We appreciate you letting us take care of your insurance needs and we promise to always provide you the best service in town!"
Hope Sharp
August 7, 2023
5
out of
5
rating by Hope Sharp
"The ladies at this office are always so welcoming and have the best customer service!"
We responded:
"Thank you Ms. Hope for your confidence in our office! We appreciate you giving us a 5 star review! "
Nathan Linderman
August 7, 2023
5
out of
5
rating by Nathan Linderman
"Great customer service!"
We responded:
"Thak you Nathan for rating us a 5 star! We appreciate your confidence in our office to provide you insurance needs and we will always strive to provide you with the best customer service around!"
Sullivan Wheeler
August 7, 2023
5
out of
5
rating by Sullivan Wheeler
"Amazing staff and very friendly!"
We responded:
"Thank you Sullivan for providing us with a 5 star review! We appreciate you letting us take care of what matters most to you! We will strive to always provide you with a great customer service experience! "
Jake Smith
August 7, 2023
5
out of
5
rating by Jake Smith
"Purchasing life insurance was made easy thanks to all the help this office provided! Will be using them in the future for sure!"
We responded:
"Thank you Jake for the 5 star review!!! We appreciate you taking time to let us know that you feel we deserve the top rates! Please let us know if there is anything that we can do to help things go right!! "
Scotty Free
August 5, 2023
5
out of
5
rating by Scotty Free
"Always friendly staff, very knowledgeable, great team work from all. Very pleasurable Interaction for me as a new purchaser. Thank you and I would recommend this State Farm agent to all needing an insurance provider."
We responded:
"Thank you for the 5 star !! We appreciate you taking the time to provide your thoughts and recommendations ! We promise to always strive to be there in your time of need and to always provide you personal service. "
Autumn Lewis
June 5, 2023
5
out of
5
rating by Autumn Lewis
"these ladies are amazing, they are always so sweet and they always go above and beyond with anything that I may need help with."
We responded:
"Thank you Ms. Autumn for the awesome review. We really appreciate you and hope that we always provide you with the service you deserve and expect! Always know that we are here for you when ever you need us. Thank you!"
Ryan Keirn
May 15, 2023
5
out of
5
rating by Ryan Keirn
"Everytime I give them a call, they're professional, personable, and extremely knowledgeable. Great folks to do business with!"
We responded:
"Thank you so very much for the 5 star review!! Please let us know if there is anything you need and we appreciate your confidence in our office to take care of your insurance needs. "
Tammy Moser
May 10, 2023
5
out of
5
rating by Tammy Moser
"These are great folks. Recently moved to this office. They have been a long time service to my family."
We responded:
"Thank you so very much for the 5 star review Tammy! We really appreciate you trusting us to take care of you and your family's insurance needs. We will strive to provide you with the service you have come to expect and deserve from our family of agent's to you. Always let us know when you have concerns and we will promise to listen and take care of all things in our control."
Andrew Knatcal
April 4, 2023
5
out of
5
rating by Andrew Knatcal
"Over the years, Renee’ Martin -State Farm has been a mainstay for auto insurance in Batesville AR. I admit we have left them a time or two but always find ourselves coming back! Thanks for the friendly service and the great rates!!"
We responded:
"We really appreciate the 5 star review! We have loved taking care of you and your family through the years and appreciate that you have confidence in our agency to be there when you need us! We promise to do our very best to always be a 5 star!"
Trudy Wren
January 27, 2023
5
out of
5
rating by Trudy Wren
"Good people."
We responded:
"Thank you Ms. Trudy! We appreciate you and your family allowing us to take care of your insurance needs! "
Pam Miller
January 23, 2023
5
out of
5
rating by Pam Miller
"The staff is awesome!! Always very nice, courteous and were always helpful with any questions I had during my claim process.. I have been with Renee' Martin for many years and would not go any where else Thank you again for all you help Pam Miller"
We responded:
"Thank you so very much Ms. Pam! We appreciate you giving us such a great review and we appreciate you for trusting us to take care of your insurance needs! "
Rebecca Riggs
October 25, 2022
5
out of
5
rating by Rebecca Riggs
"First time there and everybody was polite. Very professional without that stuffy feeling you get from some places. So glad to give them my business."
We responded:
"Thank you so very much Rebecca for the 5 star review! We appreciate you and thank you for choosing us when there are so many others out there. We promise to take care of your needs and treat you like family!"
Tammy Lewis
October 5, 2022
5
out of
5
rating by Tammy Lewis
"Lots of smiling when you walk in from all employees. Very nice and most of the time know you by name.🙂"
We responded:
"Thank you Tammy for the vote of confidence in our team! We always hope you feel welcomed and part of the family!"
Sabrina Rogers
July 6, 2022
5
out of
5
rating by Sabrina Rogers
"LOVE THEM ALL this company and everyone that works here, they are so helpful and so easy to work with, they helped us with a wreck and made life and all the stress so easy. Amazing team and above and beyond service 👏 🙌 ❤️"
We responded:
"We appreciate you Sabrina! Thank you for the 5 star review! We love that you were satisfied with our team in handling your auto insurance claim. Taking care of the people who trust us with what’s important to them is what makes our job the best!! Please let us know if there is anything we can help you with❤️"
wesley koettel
June 26, 2022
5
out of
5
rating by wesley koettel
"Renee has been our agent for several years now. Her staff is always available to answer questions. Charissa is right there at the front always welcoming with a big smile and friendly attitude. Halie is always accepting my texts and questions after hours. I enjoying having a local office and people I can go directly to with any issues or claims I have."
We responded:
"Thank you so very much Wesley for the 5 star review! Charissa appreciates your vote of confidence and compliments and she absolutely loves helping with car insurance, home and life. She is the sunshine in our day! Halie is an amazing agency manager who is there when you need her and we appreciate being your local agency for all of of your insurance needs."
Janelle Shell
June 25, 2022
5
out of
5
rating by Janelle Shell
"If you've ever needed to process an Insurance claim you know how tedious and confusing it can be! We have been so blessed to work with the lovely staff at Renee Martin's office. They have helped us answer questions, talk through bundle options and helped us protect the people we love and the things we own with great insurance coverage! I can not recommend them enough! They are definitely 'Like a Good Neighbor' is always there when you need help! ❤️"
We responded:
"Thank you Ms. Janelle for the awesome 5 star vote of confidence in our insurance agency! Our agency has a total of 78 years experience in auto, home, life and health insurance and we love hearing from customers like you that we are doing our mission of being there when you need us most and helping life go right! Thank you again!"